Survey response 080

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• Survey response

• Postcode: NW9
• Tenancy: Private rented
• Provider: PRS
• Duration of problem: 2 years before we moved out. Landlord said they were dealing with black mould before next tenant moved in.
• Problem type: Damp and mould (both historic)
• Have you contacted anyone for help with these problems? What was their response?: Yes, landlord bought a small dehumidifier and asked us to open windows as often as possible.
• Is there anything else you would like to add?: We had to throw away clothes, bags, anything made of fabric as it became covered in mould so quickly.